Why Global Creation?
The Global Creation's excellent prices are not the only
reasons why our customers rave about our services! Our customers appreciate:
- Industry-leading Customer Care program
- 100% customer satisfaction guaranteed
- Lightning-fast network connectivity
- Innovative support technology
We've taken great strides to provide reliable access to
you. Our bandwidth saturation average (a measure of how crowded our systems
are) is less than 30%. We have redundant DS-3 (capable of 45Mbps each)
lines with diverse routes to the Internet Backbone, ensuring our servers
always have an active connection to the Internet. BGP Peering allows us
to automatically re-route traffic away from "Internet Traffic Jams."
This means when one part of the Internet slows down your site will not
be caught in the bottleneck. All of our servers are fast Dual Pentium
III based technology with 512+ MB of RAM. We keep our servers at less
than 50% capacity so even when traffic peaks, our servers won't overload.
100% Customer Satisfaction Guaranteed
While our competitors force half- or full-year commitments,
here at Global Creation you can pay month-to-month. All our server packages
come feature-rich and competitively priced. Our starter UNIX package includes
a full domain name, 24 hour toll free technical support and dozens of
useful CGI scripts to enhance your site. You even have the option of pre-paying
1 year in advance to receive a hefty discount. Because of this guarantee
to customer satisfaction, Global Creation has grown quickly to hosting
sites for businesses in over 170 countries since 1997. If your site requires
secure server, FrontPage 2000, Real Audio/Video or any of our other cutting-edge
features then Global Creation is the only choice for your web hosting
needs.
Unmatched Reliability
The Global Creation aprovides all of its clients with cutting-edge
hardware, software and technology. All of realDomainHost.com’s servers
are custom-built with the most reliable equipment for higher performance.
Best of all, there are less than 256 domains hosted on each of our servers,
unlike the majority of our competitors who host anywhere from 500 to 1000
domains per server. With such a small number of domains on each server
there is a lower server load, disk access time decreases and network speed
increases.
Lightning-Fast Network Connectivity
The Global Creation has chosen five of the best backbone
providers to relay all traffic. This means that all our clients have a
100% uptime guarantee. The network is designed around redundancy and efficiency.
BGP4, five DS3 lines and one OC3 connection to diverse backbones and a
fully 100 Mbps Cisco Switched network make the Global Creation network
top-notch.
Custom Hosting Environment
We strongly believe that the environment where the servers
are located is as important to our client’s websites as the services
our clients are receiving. The Global Creation Data Center is geographically
located near an Internet Exchange Point to minimize traffic hops and optimize
performance. Our Data Center features a Power Management System which
includes 2.5 megawatts premise power, a customer dedicated power backed
up by an Uninterruptible Power Supply (UPS), a 235,000 watt diesel generator,
customer dedicated circuit breaker protection and scalable customer power.
We also have fire zones above the ceiling and below the floor, specialized
heat/smoke sensors and automatic fire department notification. Our Mainframe
Style Construction includes HVAC, separate cooling zones, and seismically
braced racks. Our server hosting facility also uses scalable areas; cabinets,
full open racks, shared open racks, and are secured by motion sensors,
key-card access, video camera surveillance, a security breach alarm, and
24/7 police monitoring. Our Network Operations Center is a high security
facility, and no customer is permitted to enter this area. Certified technicians
are monitoring the equipment 24 hours a day.
Innovative Support Technology
The Global Creation is currently hosting over 500 customers
whose skills range anywhere from novice-level to experts. These range
from personal websites to Fortune 500 corporations. The Global Creation
customer service center is staffed 24 hours a day to offer assistance
in any area. When the call center cannot resolve a customer's issue, the
dedicated Customer Care Team steps in to facilitate the resolution of
any problem, whether billing, technical or administration. At no point
does a realDomainHost.com customer feel alone; they know that we are standing
by waiting for their call. With 24/7 toll-free technical support, 24/7
online support chat and a dedicated online support center, Global Creation
is constantly rated in the Top 10 of any list for its support and dedication.
Corporate Office:
The Global Creation
Baluwatar, Kathmandu, Nepal
Email Address:
info@gcnepal.com, reshamgautam@gmail.com |
